Just Insure Auto Insurance Review: Ratings and Quotes (2024)

Just Insure offers a per-mile car insurance option, which could mean savings for infrequent drivers.

Sarah Sharkey
Written bySarah Sharkey
Sarah Sharkey
Sarah SharkeyInsurance Writer
  • 7+ years writing insurance and personal finance content

  • Contributor to top media, including USA Today

A passionate personal finance advocate, Sarah’s writing has graced the pages of many of the personal finance and insurance industries’ top web publications.

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Courtney Mikulski
Courtney MikulskiSenior Editor, Auto
  • 3+ years producing insurance and personal finance content

  • Main architect of the Insurify Quality Score

Courtney’s deep personal finance knowledge extends beyond insurance to credit cards, consumer lending, and banking. She thrives on creating actionable content.

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Updated October 13, 2023

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Just Insure offers pay-per-mile car insurance policies in Arizona. Drivers have some control over what they pay for car insurance based on the number of miles they drive. Just Insure monitors driving habits through your phone, which will affect your rates for renewal.

Drivers can tap into immediate coverage options after adding a deposit. However, this company only works with drivers in Arizona.

Quick Facts
  • Just Insure gives drivers the ability to pay for their insurance coverage by the mile.

  • Arizona drivers can sign up for coverage in minutes.

  • Just Insure accepts PayPal and Venmo in addition to other payment options.

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What is Just Insure auto insurance?

Just Insure offers car insurance coverage for drivers in Arizona. The company sold its first policy in March 2020. According to the company, it plans to expand coverage to all states by the end of 2025.[1]

The goal of the insurance company is to offer fair rates based on individual driving behaviors. It accomplishes this goal by monitoring your driving behavior and adjusting your premiums based on your habits.

How does Just Insure auto insurance work?

Just Insure provides car insurance with premiums based on individual driving habits and the number of miles driven. When you sign up, you’ll start by making a small deposit for instant coverage.

Just Insure will pull from your deposit on a per-mile basis. You can add to your deposit to cover the miles you drive. At the end of a policy term, any funds remaining in your account will roll into the next term. You can top off your deposit amount through PayPal, Venmo, credit cards, and debit cards.

Throughout the policy period, you’ll send pictures of your odometer to track your miles. And Just Insure will use driving data your phone collects to create a ScoreSafe. The ScoreSafe is based on braking and accelerating, speed, cornering, road conditions, intersections, and distractions.

At the end of each month, Just Insure will deliver your score and give you tips on how to improve. Safer driving habits and fewer miles driven will lead to cheaper premiums when it’s time to renew your policy.

Just Insure pros and cons

Pros
  • Coverage options: Drivers can find a range of required and optional policies.

  • Safe drivers pay less: Drivers who commit to safe habits could have cheaper premiums.

  • Mileage-based coverage: If you drive fewer miles, you may pay less for insurance.

Cons
  • Only available in Arizona: Just Insure plans to expand but is currently available in just one state.

  • No available discounts: You won’t find extra discounts to save more money.

  • No other policy types: You won’t find life insurance, home insurance, or renters insurance through Just Insure.

Average cost of Just Insure auto insurance

Insurify uses proprietary data to analyze and compile auto quotes and calculate average car insurance costs to help drivers shop for insurance. Just Insure’s average car insurance costs aren’t available at this time, but understanding what affects your premiums and how to shop for car insurance may help you decide whether Just Insure is the right insurer for you.

Just Insure car insurance coverage

Just Insure offers the minimum car insurance requirements for Arizona drivers. But it also offers full-coverage policies, which include collision, comprehensive, full glass, and liability coverage.

Here’s a closer look at the types of additional coverage options available:

  • illustration card https://a.storyblok.com/f/162273/x/5285c4cd74/uninsured-or-underinsured-motorist-coverage.svg

    Uninsured/underinsured motorist coverage

    If you’re involved in an accident with a driver who doesn’t have enough insurance, this insurance kicks in to help pay for repairs and medical expenses.

  • illustration card https://a.storyblok.com/f/162273/x/665da91bf7/comprehensive-coverage.svg

    Comprehensive coverage

    This coverage helps pay for repairs after your vehicle sustains damage from something other than a collision, such as theft, vandalism, falling objects, and severe weather.

  • illustration card https://a.storyblok.com/f/162273/x/169fdfde11/liability-coverage.svg

    Collision coverage

    This coverage helps pay for repairs after your vehicle hits a stationary object or another vehicle, even if you’re at fault.

  • illustration card https://a.storyblok.com/f/162273/100x100/3220fb55f1/broken-windshield.svg

    Full glass coverage

    This coverage is an option for drivers with comprehensive coverage. It’ll pay to repair or replace broken glass on your vehicle.

You’ll notice there aren’t many add-on policy options. If you have specific needs, this limited selection could be a dealbreaker.

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How to get a Just Insure car insurance quote from Insurify

Getting a quote from Just Insure is a straightforward process. Here’s a breakdown of the steps:

  1. Enter your ZIP code. Head to Insurify’s main page, enter your ZIP code, and hit “View My Quotes” to start the process.

  2. Provide some details. Be prepared to provide some information about your car and yourself. Some details include the model year, make, model, daily mileage estimate, your name, educational background, employment status, and more.

  3. Compare quotes. After you submit your information, you can compare your quote options.

  4. Move forward. You can use the quote-comparison information to guide your decision. You’ll finalize the insurance policy with the company of your choice.

Just Insure insurance reviews and ratings

It’s important to research an insurance company’s reviews and ratings before providing it with your personal information and purchasing a policy. Here’s an overview of Just Insurance insurance reviews and ratings.

Just Insure customer reviews

Like many car insurance companies, Just Insure has mixed customer feedback. Just Insure has 3.9 out of 5 stars on Trustpilot.

Most customers seem to enjoy the low rates. But the requirement of sending in a picture of the odometer reading seems to cause some issues for customers.

Just Insure ratings

Solid insurance companies tend to earn top-tier ratings from a variety of sources. Below is a look at some of the customer satisfaction ratings and third-party scores.

  • Better Business Bureau (BBB): A+ and 4.13 out of 5 stars with 15 reviews

  • Trustpilot: 3.9 out of 5 stars with 291 reviews

  • Google Play Store: 3.8 out of 5 stars with more than 1,300 reviews

  • Apple App Store: 4.5 out of 5 stars with more than 700 reviews

  • NAIC Complaint Index: 13.72

Just Insure vs. other insurance companies

Just Insure is wading into the car insurance market, which is highly competitive. With so many options for drivers to choose from, it’s useful to find out how Just Insure stacks up in this competitive field.

Insurance Company
Liability Only
Full Coverage
IQ Score
The Insurify Quality (IQ) Score uses more than 15 criteria to objectively rate insurance companies on a one-to-ten scale. The Insurify editorial team researches insurer data to determine the final scores.
Just InsureN/AN/AN/A
Root$64$1108.4
Mile Auto$56$1017.5
Metromile$65$1157.0
Disclaimer: Table data sourced from real-time quotes from Insurify's 50-plus partner insurance providers and quote estimates from Quadrant Information Services. Actual quotes may vary based on the policy buyer's unique driver profile.
  • Our editorial team spent more than 350 hours developing the Insurify Quality (IQ) Score and scoring insurance companies. The IQ Score objectively analyzes and calculates a score for insurers using more than 15 crucial criteria. The team weighted criteria by importance to the consumer — factors such as customer reviews and affordability influence the score more than availability and third-party ratings.

    We rate each company on a 1 to 10 scale based on five categories: financial ratings, customer satisfaction, affordability, customer support and transparency, and availability. Insurify updates ratings once a year or as more recent information becomes available.

    • Third-party financial ratings: Insurify uses data from AM Best, S&P, Moody’s, and more to compare insurance companies’ credit and ability to pay out future claims.
    • Customer satisfaction: To calculate this score, Insurify analyzed more than 28,000 customer reviews across 155 car insurance companies. We also consider third-party ratings from J.D. Power, the National Association of Insurance Commissioners, and Trustpilot.
    • Affordability: Our data scientists analyzed more than 90 million real-time auto insurance rates from our partners across the U.S., as well as available discounts, to calculate an affordability score.
    • Customer support and transparency: This measures coverage options, ease of claims filing, and the insurer's transparency surrounding discounts, coverages, and claims process.
    • Availability and reach: Insurify scores availability and reach by identifying the number of states in which insurers offer coverage and company size by market share.

Just Insure vs. Root

Root puts a spotlight on driver habits to offer affordable policy options. Before you work with Root, you need to complete a “test-drive” by downloading the mobile app for monitoring.

After the test-drive, Root will calculate your premiums based on your driving habits. In general, safe drivers can expect to pay less and Root may deny coverage to drivers who show high-risk behaviors. Root offers a wider selection of insurance products than Just Insure.

If you’re a safe driver who doesn’t mind having the Root app track your driving behavior, you might tap into savings through Root. On average, drivers pay $64 per month for a liability-only policy with Root. But comparing quotes is the only way to find the most affordable coverage for your unique situation.

Just Insure vs. Mile Auto

Mile Auto offers pay-per-mile insurance available for drivers in Arizona, California, Florida, Georgia, Illinois, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Wisconsin. Each month, Mile Auto requires drivers to take a picture of their odometer, which is a significant factor in determining premiums.

If you’re a driver looking for per-mile coverage, Mile Auto’s increased availability is helpful. On average, drivers pay $56 per month for a liability-only policy with Mile Auto.

Just Insure vs. Metromile

Metromile is one of the first companies to offer a pay-per-mile car insurance option. The company tracks your mileage and driving behavior through a Pulse telematics device you can install in your vehicle. If you go on a long road trip, you can have the miles capped for a single day. In most states, Metromile won’t charge you for extra miles after 250 miles.

The company currently offers coverage in Arizona, California, Illinois, New Jersey, Oregon, Pennsylvania, Virginia, and Washington. On average, drivers pay $65 per month for a liability policy with Metromile.

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How to file an auto insurance claim with Just Insure 

An insurance policy is intended to help you cover costs after an incident. If you need to file a claim, Just Insure makes it simple.

Here’s a closer look at the process:

  1. Call the claims phone number at 1 (855)-905-5878.

  2. Provide details of the damage and the incident.

  3. Communicate with a claims department representative for the next steps.

Incidents and car accidents can be a frustrating process, but the quality of the customer service team can make a big difference. As you navigate the claim process, document everything about your incident. The more information you have, the better off your filing experience may be.

Just Insure insurance FAQs

Learn how to decrease your car insurance costs in Insurify’s discount guide, and check out the answers to common questions about Just Insure below.

  • Is Just Insure legitimate?

    Yes. Just Insure is a legitimate insurance company that offers per-mile insurance coverage. The company doesn’t have any ties to fraudulent business practices. It currently has an A+ rating with the BBB, which means it’s the real deal. Additionally, relatively high customer ratings paint this company in a good light. 

  • Is Just Insure car insurance worth it?

    Car insurance is an unavoidable purchase for drivers. Just Insure offers a worthwhile opportunity to tap into potentially affordable coverage. It’s an especially good option for infrequent drivers. But don’t forget to compare quotes to find the best option for your situation.

  • Who owns Just Insure insurance?

    Just Insure is a subsidiary of SF Insuretech, Inc. The company is led by Robert Smithson, founder and CEO.

  • Who should get Just Insure insurance?

    Just Insure is most suitable for drivers who want to pay for coverage on a per-mile basis. Drivers have more control over their car insurance costs because they can adjust the number of miles they drive. Infrequent drivers have the most to gain from Just Insure policies. But you must be willing to submit an odometer picture regularly. If you drive a lot, it’s probably not the right option.

Methodology

Insurify data scientists analyzed more than 90 million quotes served to car insurance applicants in Insurify’s proprietary database to calculate the premium averages displayed on this page. These premiums are real quotes that come directly from Insurify’s 50+ partner insurance companies in all 50 states and Washington, D.C. Quote averages represent the median price for a quote across the given coverage level, driver subset, and geographic area.

Unless otherwise specified, quoted rates reflect the average cost for drivers between 20 and 70 years old with a clean driving record and average or better credit (a credit score of 600 or higher).

Liability-only premium averages correspond to policies with the following coverage limits:

  • Bodily injury limits between state-minimum rates and $50,000 per person, $100,000 per accident
  • Property damage limits between $10,000 and $50,000
  • No additional coverage
Full-coverage premium averages correspond to the same bodily injury and property damage limits in addition to:
  • Comprehensive coverage with a $1,000 deductible
  • Collision coverage with a $1,000 deductible

Quotes for Allstate, Farmers, GEICO, State Farm, and USAA are estimates based on Quadrant Information Services’ database of auto insurance rates.

Sources

  1. Just Insure. "Where is Just Insure available?."
Sarah Sharkey
Sarah SharkeyInsurance Writer

Sarah Sharkey is a personal finance writer who enjoys helping people make savvy financial decisions. She covered insurance and personal finance topics. You can find her work on Business Insider, Money Under 30, Rocket Mortgage, Bankrate, and more. Connect with her on LinkedIn.

Courtney Mikulski
Edited byCourtney MikulskiSenior Editor, Auto
Courtney Mikulski
Courtney MikulskiSenior Editor, Auto
  • 3+ years producing insurance and personal finance content

  • Main architect of the Insurify Quality Score

Courtney’s deep personal finance knowledge extends beyond insurance to credit cards, consumer lending, and banking. She thrives on creating actionable content.

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